Specific data as it is collected by Snoobi based on the agreement with the Customer of customer’s website(s) are the property of the Customer. The Customer is entitled to use the information in accordance with the Agreement. The data is available to the Customer through the Service and the right of the Customer to these data is limited to the layout and form as it appears in the Service. Snoobi has the right to use anonymous data to improve the overall service, statistical analysis and benchmarking.
Snoobi will store data and archives at least during the duration of the contract and a maximum of 3 months thereafter.
During this period, the Customer has access to this data through the Service. Snoobi may use the format of the data and the data itself to enable and improve the Service to the Customer. Snoobi will never deliver Customer data to third parties except for situations which require transfer for delivery or continuation of the service. Snoobi can deliver customer-specific data to third parties only if the Customer has given its prior express consent. The right to the data by the customer ends when this Agreement is no longer valid. All parties declare to operate independently and to adopt all necessary provisions to make access to the data and confidential information secure and to comply with all legal regulations regarding the use and access to this data.
Snoobi has the right to use the data in its customer database for its own marketing activities. Snoobi may transfer such information to its partners if it is necessary to maintain the level of service. Snoobi does not transfer customer data to third parties unless necessary to maintain the system and to ensure continuity of service. Snoobi may use the name of the customer as a reference, without specifically mentioning the application of the Service.
The validity of the agreement
Both parties have the right to terminate the Agreement by written or electronic notice. After the notice of termination, the Agreement shall be valid until the end of the current contract, but at least one month. Snoobi has the right to terminate the Agreement without notice if the customer has not paid its outstanding bill two weeks from the date of the payment reminder, or if Customer violates the terms and conditions of the Agreement, or if bankruptcy or receivership is requested for the Customer, or if Customer fails according to an authority to respect its obligations under the terms of this Agreement. Upon termination of the contract due to default of payment Snoobi’s right to payment of the invoice remains unaffected.
Snoobi has the right to change the terms of this Agreement. Customer contact is notified of the changes in writing or electronically at least one month before the changes are in force. In this case the customer has the right to terminate the Agreement as soon as the new conditions are in place. Regardless of the criteria for termination and the terminating party, the costs fulfilled by the customer are not refundable upon termination.
Snoobi’s regional Partners and Resellers may have additional conditions.
None of the parties to this Agreement shall be liable for delays or damage caused by obstacles that are beyond the control of Snoobi or the Customer to the extent that these cases could not reasonably be predicted at the time the agreement was made, and insofar as the effects of these conditions could not reasonably be avoided or solved. It may involve obstacles such as fire, war, terrorism, insurrection, confiscation, civil disturbances, seizure, strikes, occupation, a boycott or other industrial action, even in the case where the party to this Agreement is involved. The party of this Agreement shall immediately notify the other party to the Agreement in writing of the occurrence and the come to an end of the force majeure.